Work Examples: RV Industry

See examples of my outdoors industry work.

Campground Coverage

Though Ronnie Wendt is often called upon to cover RVing, she also works on the other side, writing about the campgrounds RVers park at. Below is an excerpt taken from group of articles she worked [...]

Product Test

In an article about product testing, writer Jerry W. Thomas writes, “I am convinced that product testing is the single most valuable marketing research that most companies ever do.” Product [...]

Custom Publication

Launching a new publication or redesigning the format and editorial of an existing one is something In Good Company Communications is called upon to do quite often. Ronnie Wendt has launched or [...]

Working in campground, RV and outdoors space is a labor of love for me. I fostered a true love for the outdoors as a child that only grows with each passing year. In this space, I produced a daily e-newsletter, launched special editions covering topics of interest to the industry, and crafted product testing pieces. The excerpts below are taken from special editions created for the owners of the National RV Training Academy and National RV Inspectors Association.

Excerpt 1

Just looking at the numbers, the RV industry has much to celebrate. RV wholesale shipments in 2017 hit 504,599 units, up 17.2 percent from 2016; the highest number since the industry tanked during the Great Recession.

The RV lifestyle is thriving and growing. In fact, Dr. Richard Curtin, RV industry analyst and director of consumer surveys at the University of Michigan, estimates the number of RV owners has swelled to 8.9 million households, up from 7.9 million in 2005.

But there is a dark side to this numbers’ game. The U.S. Bureau of Labor Statistics puts the number of RV repair technicians at 13,520 techs, meaning the average technician is responsible for servicing an estimated 658 RVs, and industry experts say that is simply too many rigs per technician.

The problem is showing itself in longer repair event cycle times (RECT), which average four days per RV, states Tim Wegge, chairman of the Recreation Vehicle Dealers Association (RVDA) and owner of Burlington RV Superstore in Sturtevant, Wisconsin. Though he stresses there are many things that factor into RECT, from the number of techs working in a shop, to the time it takes to perform a complicated repair, to the availability of parts, the shortage of techs is a growing consideration.

(Taken from an article on the RV service technician shortage.)

Excerpt 2

If you’re looking for an RV purchase gone wrong story, one doesn’t need to look far.  Troll the Internet for a bit and you’ll find them. Watch the Angry RVer portion of The RV Show USA and you’ll hear them. Look at the comments on RV Daily Report articles, and you’ll see them. They are out there — and they are more plentiful than we would like them to be. It’s a Buyer Beware world.

But there is something available to help protect consumers. It’s called the National RV Inspectors Association (NRVIA). This association, launched by Terry Cooper of the National RV Training Academy, trains individuals to perform inspections similar in nature to those performed by home inspectors.

These inspectors follow an in-depth examination and look over an RV from top to bottom and inside and out. The NRVIA has developed standards for each component, appliance and structural element of an RV, and the inspection results are based off these. An inspection takes a minimum of three hours all the way up to eight to 10 hours, depending on the size of the rig and the depth of the inspection.

(Taken from an article on RV inspections.)

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